Frequently asked questions


ACC Co-payment/ surcharge

ACC provides a partial contribution towards your treatment costs. However, they do not cover the full amount of the clinic’s ACC co-payment or surcharge. Our charges are based on our level of experience, qualifications and clinic’s overhead costs.

Payment options

We accept the following methods of payment:

  • Credit card
  • EFTPOS
  • Direct bank transfer
  • Cash
  • Southern Cross Easy Easy-Claim
Referral requirement

You don’t need a referral from your GP or specialist to see our physiotherapists. You can visit us directly, and we will assist you with registering for ACC, liaise with your GP, or referring you to an appropriate specialist.

Cancellation Policy

We require a minimum of 8 hours’ notice for any appointment cancellations or changes. This allows us sufficient time to offer the appointment to other patients who need to see a therapist soon. A $50 cancellation fee will be charged if an appointment is cancelled without the required notice. The same fee will apply to “No-shows” if no prior notice is given. We appreciate your understanding and consideration of our time and resources.

Opening hours and clinic location

Mon ~ Fri: 7AM – 6PM

Sat – Sun: Closed

Public Holidays: Closed

73 Church Street, Onehunga, Auckland 1061

Pricing


This clinic employs mature and experienced Physiotherapists, Acupuncturist and Massage therapist who have spent many years within the profession developing exceptional skills and expertise. Because of our high standard of care and expertise, we charge a co-payment with ACC consultations. The time we spend with clients is key to achieving the results we do.

Physiotherapists

AGE 19 to 64 inclusive

Initial (40~60mins)

$45

Follow Up (40~60mins)

$40

AGE 18 & under / 65+ inclusive

Initial (40~60mins)

$35

Follow Up (40~60mins)

$30


Acupuncturists

AGE 19 to 64 inclusive

Initial (40~60mins)

$35

Follow Up (40~60mins)

$30

AGE 18 & under / 65+ inclusive

Initial (40~60mins)

$30

Follow Up (40~60mins)

$25


Private Consultation

AGE 19 to 64 inclusive

Initial (40~60mins)

$125

Follow Up (40~60mins)

$120

AGE 18 & under / 65+ inclusive

Initial (40~60mins)

$115

Follow Up (40~60mins)

$110


Shockwave Treatment

Excluding ACC Surcharge/Consultation Fee

ACC Approved injury

$30

Private Consultation

$10

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